Get in touch - we are here
We'd love to hear from you.
Whether you have a question about your protocol, want to work with us, or just need a human — our team responds to every message, personally.
How can we help?
Every query goes to the right person on our team — not a ticket queue.
FAQ
The questions clients ask most.
Is this clinically validated?
Yes. Every REWRITE report draws on peer-reviewed research, uses CLIA-certified labs for blood analysis, and is reviewed by licensed clinicians before it reaches you.
How is my data handled?
HIPAA-secure storage with end-to-end encryption. We never sell your data. You can request deletion at any time, and your sample is destroyed after analysis unless you opt in to research.
Can I use this with my
current treatment?
Yes — REWRITE is designed to complement what you're already doing with Johnston Family Acupuncture, an RE, or any other clinician. Your report is built to be shared with your care team.
When will I see results?
Most reports are delivered in about 3 weeks from the day your sample arrives at the lab. You'll get updates by email along the way.
Does insurance cover this?
REWRITE is paid out-of-pocket today, but many clients use HSA or FSA funds. We can provide a receipt with appropriate codes.
Should my partner also test?
Often yes. About a third of fertility challenges involve sperm-relevant factors. The Johnston partner add-on ($79) covers a kit for your partner at 20% off.